Businesses

The main product TruCancel brings to consumers is a true one-click cancellation. What is unique about our service is how we break subscriptions into micropayments and enable consumers to freely cancel anytime they want and not be charged another second in micropayments. Our service is compatible with all subscription based digital goods, and all digital goods that are capable of adding a direct subscription fee.

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WHY TRUCANCEL?

  • We Help you Comply with the NEW FTC Click to Cancel Law
  • One Click Purchase & One Click CANCELLATION with TruCancel 
  • Easy Setup (integrates with an API) 
  • Streamlined Process 
  • No Hassle for Customer Support 
Sign Your Business Up Now

Required Inputs for using TruCancel

When implementing TruCancel, you must provide the following details:

Name:    Your website’s name (e.g., “My Subscription Service”)

URL:    The URL of your website where TruCancel will be integrated.

Category:    Specify the business type (e.g., SaaS, Media, e-Commerce).

Price:    The subscription price that customers will see and interact with.

Script Integration Steps

01. Browse to My Websites
 

You can begin integrating TruCancel into your website. The integration process involves adding a JavaScript script to the section of your HTML file. This script will enable TruCancel’s core functionalities, such as subscription login, purchase, cancellation, and refund

02. Click on Add New Website

03. A Module Will Open, Fill Out Required Fields.

04. After Submitting The Form, Copy The Code.

05. Paste The Code Right Before the </head> Tag Of Your Website.

Core Features
TruCancel provides a variety of features to help you manage subscriptions and cancellations efficiently. The core features of the TruCancel platform include:
 
Login and Authentication
TruCancel allows users to log into their accounts and access their subscription details. Once logged in, the platform stores customer information locally, enabling functionalities like purchase management and one-click cancellation.

How It Works:
 When a customer logs in, TruCancel verifies their credentials and stores their session data, enabling them to interact with subscription services seamlessly.

Use Case:
 For a customer visiting your subscription service, they simply click “Log In” and provide their credentials. After a successful login, they gain access to their subscription information.
 
Overlay Display
The TruCancel overlay is a key element in providing a smooth, distraction-free user experience. This overlay appears dynamically depending on the user’s subscription status and enables the customer to manage their subscription, including canceling or purchasing.

How It Works:
 The overlay pops up when a customer interacts with the TruCancel button. This ensures the cancellation or purchase process is done within a focused window, preventing users from being distracted by other site elements.

Use Case:
 When a customer decides to cancel their subscription, the overlay is activated, showing only the cancellation options with no distractions from the rest of the page.
 
Subscription Purchase
TruCancel enables businesses to display and manage subscription purchases seamlessly. With the integration of TruCancel, your website will automatically show dynamic pricing information based on your subscription model.
 
How It Works:
 When a new user visits your website, TruCancel presents them with pricing information and an option to purchase a subscription.
 
Use Case:
 A new user sees the “Subscribe” button on your site, clicks it, and completes their subscription with ease using the system.
 
One-Click Cancellation
One of TruCancel’s most powerful features is the one-click cancellation process. This functionality allows customers to cancel their subscriptions with just a single click, reducing frustration and ensuring compliance with the Click to Cancel law.
 
How It Works:
 After logging in, a user can click on the “Cancel Subscription” button, and TruCancel will immediately process the cancellation, ending the user’s subscription and removing access to the service.

Use Case: 
A subscriber no longer wishes to continue their service. They click the “Cancel” button, and their subscription is terminated instantly.
 
Refund Request (Future Feature)
In the coming months, TruCancel will introduce a refund request feature, which will enable customers to request refunds for subscriptions they no longer wish to continue.

How It Works:
 The TruCancel process will allow users to request a refund for unused subscription periods, providing businesses with a streamlined way to handle these requests automatically.

Use Case:
 A customer is unhappy with a service and wants to request a refund. TruCancel will allow them to submit a request that the business can process with ease.
 
How the Script Works
The TruCancel script functions in the following way:
 

Authentication:

Your API key authenticates all incoming requests. Only authorized users with valid keys can access the TruCancel system.

 

Dynamic Buttons:

 Based on the user’s subscription status, TruCancel dynamically generates buttons (such as “Login,” “Purchase,” and “Cancel”).

 

Error Handling:

 If an error occurs (e.g., incorrect API key), the script will redirect users to an error page with troubleshooting instructions.

 

Data Management:

 TruCancel stores customer actions (e.g., login, purchase, cancellation) locally, ensuring a smooth experience on subsequent visits.

 

After Integration: What to Check
After integrating the TruCancel script, it’s important to verify that everything is functioning correctly. Follow these steps to ensure a seamless user experience:
 

Test Login Functionality

 Open your website and attempt to log in with a test account. Ensure that the system correctly stores user details after a successful login.

 

Check Subscription Buttons

 Ensure that the “Purchase” button appears for new users. Test the purchase process to confirm that subscriptions are correctly activated.

 

Validate Cancellation

 Test the “Cancel” button by simulating a subscription cancellation. Ensure that users are successfully unsubscribed.

 

Monitor Errors

 Trigger an intentional error (e.g., incorrect API key) to verify that the error page is displayed.

 Check that the console logs provide detailed error messages for troubleshooting.

 

Troubleshooting Tips
Here are some common issues you may encounter and how to resolve them: API Key Errors

Open your website and attempt to log in with a test account.

Ensure that the system correctly stores user details after successful login.

 

Button Visibility Issues

Confirm the TruCancel script is placed in the <head> section of your HTML file.

Make sure your subscription status data is being correctly passed to the script.

 

Subscription Status Problems

Double-check that customer data (such as subscription status) is properly stored in local storage for future interactions.

TruCancel Business Advantages

Effortless Compliance with ‘Click to Cancel’ Law
Ensure your business meets FTC requirements by making cancellations as easy as sign-ups, reducing legal risks and promoting a positive customer experience.

 

Address Key Challenges with Compliance

TruCancel helps you review and update current practices, making sure you meet the new rules on subscription management and automatic renewals without added complexity.

 

Prohibit Misleading Renewal Information
Avoid misrepresenting automatic renewals, ensuring your business remains transparent and trustworthy, in line with the FTC’s new rule requirements.

 

Develop Simple, Customer-Friendly Cancellation Options
Create easy-to-access online cancellation processes, enhancing customer satisfaction and simplifying account management.

 

Maintain Accurate Customer Consent Records
TruCancel keeps detailed records of customer consent for subscriptions and renewals, ensuring your business can demonstrate compliance with both federal and state laws.

 

Enhanced Customer Loyalty Through Integrity
By offering a clear, respectful cancellation process, TruCancel supports long-term customer relationships based on trust, which can lead to higher retention rates.