Privacy Policy

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name, email address, phone number
  • Company name and job title
  • Billing and payment information

B. Usage Data

  • Browser type, operating system, IP address
  • Pages visited, actions taken on the site
  • Device and connection information

C. Customer Subscription Data

  • Information related to your use of the TruCancel platform, including subscription start and cancellation data, integrations, and configuration preferences.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process transactions and manage billing
  • Respond to inquiries and provide customer support
  • Improve platform performance and user experience
  • Monitor compliance with applicable laws and platform terms
  • Send updates, alerts, and promotional materials (you may opt out at any time)

3. How We Share Your Information

We do not sell your data. We may share your information with:

  • Service Providers that help us operate our platform (e.g., payment processors, hosting providers)
  • Legal Authorities when required to comply with law, regulation, or legal process
  • Business Transfers in the event of a merger, sale, or acquisition

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze site traffic and usage patterns
  • Improve our services

You can control cookie settings through your browser preferences.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights & Choices

Depending on your location, you may have rights under privacy laws such as the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR), including:

  • The right to access, correct, or delete your personal information
  • The right to opt out of data processing or marketing communications

To make a request, contact us at: thomas@trucancel.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

8. Children’s Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect data from children.

9. Third-Party Links

Our site or platform may link to third-party websites. We are not responsible for the privacy practices or content of these third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted with an updated effective date. Please review it periodically.

11. Contact Us

For questions about this Privacy Policy or your personal information, please contact:
TruCancel, Inc.
Email: thomas@trucancel.com
Website: www.trucancel.com